Innovation Solutions Lawyer (London)

Overview

In this role, you shape the firm’s AI-enabled legal services and processes, combining law, tech, and product design to improve how work is performed. You will partner with Knowledge & Innovation and AI teams to design, build, and deploy practical, compliant workflows within firm-approved platforms. Your work spans research, prototyping, testing, and governance to deliver scalable, responsible AI solutions that enhance legal service delivery.

Responsibilities

• Support the Director of AI Products & Platforms in pursuing the firm’s strategy for legal innovation and AI adoption
• Translate legal and business needs into functional workflows within AI and legal tech platforms
• Conduct user research, usability testing, and feedback sessions with attorneys and paralegals to validate direction
• Design, build, and iterate digital solutions, including GenAI workflows and API integrations across firm systems
• Lead pilots and rollouts as first-line technical lead, ensuring solutions are practice-ready and scalable
• Document builds, prompts, and configurations; conduct prompt evaluations and benchmarking for responsible AI use and data governance
• Develop training materials and user-facing resources for digital solutions
• Monitor performance, analytics, and user adoption to drive improvement
• Maintain expertise in core practice applications and generative AI tech used by the firm
• Stay current on generative AI and legal tech trends to keep the firm at the forefront of responsible tech use
• Work with AI & Innovation group, Knowledge & Innovation lawyers, and IT to deliver integrated solutions
• Willingness to travel and work flexible hours as needed
• Hands-on experience with low-code/no-code and agent-development platforms (e.g., Power Automate, Power Apps, Copilot Studio)
• Demonstrated experience with generative AI systems, including prompt engineering and evaluation, with attention to ethics and confidentiality

Key requirements

• Legal qualification with admission as a Solicitor (England) or equivalent
• Minimum 4 years’ experience practicing corporate transactional law in a large firm or in-house setting
• Bachelor’s in Computer Science, Information Systems, Engineering, or related field preferred
• 2+ years’ experience in legal tech, product implementation, or AI-enabled workflows preferred
• Ability to translate legal reasoning into tech-driven processes
• Strong understanding of large law firm workflows and professional obligations
• Proactive, self-starting, and capable of independent judgment
• Excellent written and verbal communication with lawyers and technologists
• Strong interpersonal skills, customer orientation, and cross-team collaboration
• Project management experience and ability to manage multiple initiatives
• Ability to learn new applications quickly and maintain high quality work without supervision
• Hands-on experience with low-code/no-code and agent development platforms (Power Automate, Power Apps, Copilot Studio)
• Experience with generative AI systems, prompt/context engineering, and evaluation, including data governance considerations
• Knowledge of document assembly tools and AI-assisted drafting tools
• Experience with SharePoint, Microsoft Excel, Teams, Box, iManage, Tableau or Power BI, and Microsoft Office

• strong communication
• collaboration across functions
• ownership and initiative
• low-code/no-code platforms (Power Automate, Power Apps)
• agent development frameworks
• generative AI systems (prompt engineering, retrieval-augmented generation)

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