Overview
In this role you design and manage efficient transport plans across a multi-site network to meet customer expectations and optimise delivery performance. You will work closely with customers and internal teams to ensure cost-effective routing and reliable service, while driving KPI and SLA targets. You’ll contribute to continuous improvement and help keep the network moving in a fast-paced logistics environment. This is a collaborative, impact-driven role at a global logistics leader with a strong focus on customer satisfaction and operational excellence.
Pay / Benefits
- pension scheme with 8% employer contribution
- 4% employee contribution
- Free confidential 24/7 GP consultations
- Retail and lifestyle discounts
- Affordable loans and savings schemes
- free mortgage advice
Responsibilities
- Develop efficient, cost-effective transport plans across multiple sites to optimise routing and profitability
- Prioritise and manage daily customer orders, coordinating with customers to schedule deliveries and meet service requirements
- Build understanding of customer profiles, delivery patterns, and network requirements to optimise routes and resource use
- Collaborate with transport, warehouse, customer service teams, DHL customers and end delivery points to ensure smooth execution and high customer satisfaction
- Drive network performance by achieving KPIs and SLAs and identifying opportunities for continuous improvement across the network
Key requirements
- Experience in transport route planning across a multi-site network
- Strong problem-solving and analytical abilities with ability to adapt to changing requirements
- Ability to work under pressure, manage competing priorities and meet deadlines with high accuracy
- Proficient IT user with Microsoft Office and Microsoft Teams; familiarity with transport planning systems (training provided)
- Excellent communication and organisational skills enabling cross-functional collaboration
- Collaboration
- Communication
- Organisational skills
- Microsoft Office
- Microsoft Teams
- transport planning systems
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