Head of Digital Operations & Resident Experience

Southwark Council is seeking a Head of Operations for its new Digital and Resident Experience Service. You will build and lead a multidisciplinary team, ensure smooth technology operations across cloud, networks and end-user computing, and oversee service delivery including the Service Desk.

You will shape a culture focused on resilience, continuous improvement and excellent resident outcomes, while managing budgets and supplier relationships in a large public sector environment.

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