Customer Service Advisor

Customer Service Advisor (Temp to Perm) – 3 Month Contract

£15.38p/h. Plus Saturdays (£23.07p/h) Bank holidays (£30.76)

Immediate start

Hybrid – 3 days onsite

We are currently seeking a bright, energetic, and enthusiastic Customer Service Advisor to join a busy and fast-paced team on an initial 3-month temporary contract, with the potential to become permanent.

The Role:

• Handling inbound customer enquiries via telephone
• Responding to customer emails efficiently and professionally
• Managing live chat queries
• Delivering outstanding customer service across all channels
• Working in a high-volume, fast-paced environment

What We’re Looking For:

• Previous customer service/call centre experience is essential
• Experience handling inbound calls, live chat, and email correspondence
• Excellent communication skills, both written and verbal
• Positive, proactive, and customer-focused attitude
• Ability to multitask and remain calm under pressure
• Financial Services experience would be advantageous, but is not essential

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