Customer Retention Specialist – Glasgow (On‑Site)

Optical Express in Glasgow is seeking a Retentions Agent to engage with patients, handle enquiries, overcome objections and build rapport to support their eye care journey.

This full-time, on-site role offers a salary from £27,040 plus bonus, 40 hours per week, and opportunities for development through training and progression.

You will work in a supportive team focused on care, trust and integrity, with perks including cycle-to-work and staff discounts on optical products.

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