ISO Compliance Officer

Overview

In this role, you will design and evolve our Integrated Management System to support growth and operational effectiveness. You’ll work with cross-functional teams to embed governance, quality and compliance across the business. You will manage multiple ISO certifications and drive continual improvement, ensuring certifications and regulatory requirements are met. This is a hands-on position for someone with practical experience in compliance, quality, governance, information security, health and safety, and service management.

Pay / Benefits

• 25 days holiday
• Private medical health care via Vitality
• Pension contribution
• Life Assurance
• Professional certifications supported
• Retail discounts

Responsibilities

• Design, develop and enhance the Management System to support growth and effectiveness
• Coordinate implementation, maintenance, surveillance and recertification of ISO certifications (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 27001, ISO/IEC 20000)
• Translate ISO, regulatory and business requirements into governance frameworks and documentation
• Oversee internal and external audits, management reviews and assurance activities
• Manage risks, opportunities, non-conformities, corrective actions and continual improvement programs
• Collaborate with management and teams to embed compliance and ensure uptake of requirements
• Develop compliance reporting, KPIs and management information for senior leadership
• Monitor legislative and standards changes and assess impact to ensure ongoing compliance
• Promote a culture of quality, assurance and continual improvement across the organisation

Key requirements

• Minimum 3 years in a Compliance, Quality, Governance or Management Systems role
• Experience designing, developing, implementing and improving Integrated Management Systems
• Experience coordinating multiple ISO certifications including audit prep, surveillance and recertification
• Practical knowledge of ISO standards (ISO 9001, ISO/IEC 27001, ISO 45001, ISO/IEC 20000)
• Experience supporting or coordinating audits, corrective actions, non-conformities and continual improvement activities
• Ability to interpret standards and translate into practical processes and documentation
• Strong organisational, analytical, communication and stakeholder management skills
• Ability to work independently and manage multiple priorities

• strong organisational skills
• analytical mindset
• excellent communication
• ISO standards knowledge (ISO 9001, ISO/IEC 27001, ISO 45001, ISO/IEC 20000)
• management systems design and implementation
• internal and external audits

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