Overview
In this role you bridge business needs with technology to deliver AI-enabled, user-centred digital solutions. You’ll work within a cross-functional Agile team to understand user needs, translate requirements into stories, and support end-to-end product delivery. You help clients realise tangible value through data-driven decisions while navigating ethics and governance around AI. This opportunity combines consulting with hands-on product design and delivery across industries.
Responsibilities
- Help clients explore how to apply digital and AI-enabled technologies
- Design and deliver value-driving products and services
- Contribute to end-to-end user-centred design across design, product, development and testing
- Work in Agile Scrum teams to translate requirements into user stories and acceptance criteria
- Collaborate with business stakeholders and technical teams for successful product delivery
- Build strong stakeholder relationships using analytical thinking and communication
- Support data-driven, innovative digital solutions delivery
Key requirements
- Experience in user-centred product or service development
- Experience in multidisciplinary Agile Scrum teams from research to testing
- Experience with digital service standards and frameworks
- Ability to translate user needs and business requirements into user stories and acceptance criteria
- Bridging between business requirements and user needs, and between traditional and Agile approaches
- Proficiency with requirements capture and backlog management tools such as JIRA
- Technical business analysis familiarity with microservices, APIs and cloud
- Strong stakeholder management and conflict resolution skills
- Experience facilitating Scrum ceremonies and team activities
- Excellent analytical thinking, communication and problem-solving skills
- stakeholder management
- communication
- collaboration
- JIRA
- requirements capture
- backlog management
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