Bilingual Customer Success Manager – Construction Tech & Workflows

Company: Newforma
Apply for the Bilingual Customer Success Manager – Construction Tech & Workflows
Location: London
Job Description:

Newforma is seeking a bilingual Customer Success Manager to help construction firms maximise the value of our PIM and BIM Coordination software. You will guide onboarding, build relationships with key stakeholders, and act as the customer advocate while supporting sales during evaluations and upsell opportunities.

You will collaborate with cross-functional teams to enhance the product experience, monitor usage and satisfaction, and travel up to 25% to serve customers across domestic and

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Posted: September 30th, 2026