Complaints & Information Officer — Flexible Public Service

Leicestershire County Council is seeking a pro-active Complaints and Information Officer to manage a diverse caseload of complaints, FOI and EIR requests. You will interpret policies and legislation, advise stakeholders on appropriate routes and exemptions, and help ensure the Council meets its statutory obligations.

The role requires attention to detail and the ability to work independently in a fast-paced environment. We value flexible working and offer hybrid arrangements.

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