Brand Experience Lead – Retail, Sales & Events

Estee Lauder Companies in Cheltenham is seeking a Counter Lead to support the Brand by staying consumer focused and driving sales turnover. You will reflect a credible Brand image, maximize sales through excellent service, and contribute to efficient store operations.

The role involves implementing local marketing and event initiatives, managing customer refunds and complaints per guidelines, and maintaining high standards across product displays and housekeeping to protect the Brand image.

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