Digital Product Owner

Overview

In this Digital Product Owner role, you guide one of our key digital platforms and take ownership of the product backlog and roadmap. You will lead Agile delivery to improve our customer-facing digital experience, specifically the Help@Hand platform, collaborating with Technology, Proposition, Marketing and Operations. You translate customer needs into features, track KPIs, and drive value for users. This is a chance to shape digital experiences within a supportive, inclusive employer under the Unum Group.

Pay / Benefits

• Generous Bonus
• Pension scheme
• Life, medical and income insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support, and medical 2nd opinion
• 27 days holiday with buy/sell option
• Salary sacrifice electric car scheme with on-site chargers

Responsibilities

• Own and prioritise the product backlog and roadmap
• Act as the key decision maker for your product
• Collaborate with stakeholders across Technology, Proposition, Marketing and Operations
• Utilise data to translate customer needs into features and enhancements
• Lead Agile delivery, ensuring focus on value and customer outcomes
• Track KPIs and continuously improve performance

Key requirements

• Experience delivering digital products in an Agile environment
• Strong stakeholder management and influencing skills
• Ability to translate technical concepts into business outcomes
• Customer-focused, proactive, and comfortable driving change
• Product Owner certification (PSPO/CSPO) desirable

• Stakeholder management
• Influencing and collaboration
• Customer-centric mindset
• Agile delivery
• Backlog and roadmap management
• Data-driven feature translation

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