Shift Lead: Fast-Paced Fashion & Beauty Retail Floor

Marks & Spencer is seeking a Shift Lead to oversee daily fill operations, coordinate staff, and ensure outstanding customer service on the sales floor. This frontline role requires initiative, reliability, and a willingness to support the team across opening and closing duties.

You will be responsible for staffing the floor, coaching colleagues, and upholding M&S standards in a fast-paced retail environment. This position involves weekend and evening shifts and being a key holder when required.

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