Multichannel CX Agent: Clear, Confident Customer Support

Vintage Cash Cow is seeking a Multichannel Customer Experience Agent based in Leeds to support customers across phone, email, webchat and other digital channels, guiding them through the Vintage.com journey. You will answer questions, resolve issues, take ownership and ensure clear information is provided throughout the process.

You will handle conversations calmly, follow data protection requirements and collaborate with colleagues to maintain high standards of customer care across all

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