Field Project Operations Manager – People, Ops, Clients, Systems

Overview

In this Field Project Operations Manager role you will own project delivery across London, leading small specialist teams to ensure safe, efficient and high-quality exterior maintenance work. You will blend project management, people leadership and client liaison to deliver exceptional service on complex façade projects. You’ll work with cross-site teams, manage administration and reporting, and uphold safety and quality standards. This is an autonomous, field-facing leadership role with real impact on protecting and enhancing London’s skyline.

Pay / Benefits

• Company vehicle
• 25 days’ holiday plus bank holidays
• training and development opportunities
• Discretionary bonus
• Discretionary training and professional development opportunities
• Opportunity to work on iconic London projects

Responsibilities

• Planning and delivery of projects and valuations to keep work on schedule, within budget and compliant
• Administration, IT systems management and reporting to align teams, projects and clients
• Team leadership of specialist subcontractors and employees across multiple sites
• Health and safety promotion, training, monitoring and proactive management
• Problem-solving and escalation of issues to keep projects on track
• Conflict management to prevent negative impact on delivery
• Performance reporting on progress, costs and client satisfaction

Key requirements

• Strong administration and IT systems proficiency
• Experience leading small teams of employees and subcontractors
• Confident communication with site teams, clients and stakeholders
• Experience managing multiple sites or external building maintenance works
• Organised with project planning and time management
• Effective, impartial conflict resolution and decision-making
• Commercial awareness and experience valuing works for accounting
• Full UK driving licence

• Leadership
• Communication
• Problem-solving
• Microsoft Office (Excel and Word)
• Project administration and reporting systems
• Health and safety compliance practices

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