Reward Operations Manager

Overview

As Reward & Benefits Manager, you will lead the design and operation of reward programs and benefits with a data-driven mindset. You’ll ensure accurate governance, oversee annual pay reviews, and manage benefit providers while contributing to a modern, insight-led reward strategy. You work closely with People & Culture to support a top-tier employee experience and regulatory compliance. This role offers the chance to influence reward outcomes at a high-performance team in a fast-paced sport environment.

Pay / Benefits

• competitive benefits package
• generous holidays
• onsite subsidised restaurant
• car schemes
• 24/7 gym access
• free fitness classes

Responsibilities

• Lead operational delivery of reward processes (pay reviews, bonuses, benefit renewals)
• Maintain accurate reward data in People systems and ensure governance
• Produce analytics, dashboards, and reports to support decision-making
• Act as operational owner for Workday Advanced Compensation and coordinate with People Systems
• Support modelling, costing, and evaluation of reward outcomes
• Manage full suite of employee benefits and relationships with providers
• Develop flexible benefits for diverse demographics and oversee renewals and scheme changes
• Communicate benefits effectively and monitor uptake to improve offering
• Guide managers on reward policies and stay compliant with legislation
• Lead or support reward-related projects (system upgrades, policy reviews, process improvements)
• Identify opportunities to streamline operations and leverage AI with People Systems team

Key requirements

• Proven experience in reward, benefits, or HR operations
• Strong knowledge of reward practices, processes, and regulatory considerations
• High proficiency in HR systems (e.g., Workday) and advanced Excel
• Excellent analytical capability with data-to-insight skills
• Strong stakeholder management and communication skills
• Exceptional attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment

• stakeholder management
• communication
• attention to detail
• Workday (Advanced Compensation)
• Advanced Excel
• HR systems

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