Sales Operations Manager

Overview

In this role you partner with the VP Global Sales to analyze and optimize the sales process, shortening cycles and improving repeatability. You will own data reporting, pipeline metrics, and bid/support activities in Salesforce, influencing senior leadership decisions. The role is hands-on, requiring strong Excel, CRM, and presentation skills to drive sales productivity. You will contribute to a high-performance culture and support cross-functional teams across Sales, Professional Services, and Finance.

Responsibilities

• Analyze sales processes with the VP Sales to shorten cycles and improve close rates
• Provide timely, accurate data and analysis to support company goals
• Support Salesforce and RFP processes as needed
• Build and maintain detailed reporting models on trends, revenue, and sales metrics
• Foster relationships with Senior Executives, Sales, Professional Services, and Finance
• Create Opportunity Analyses Reports to guide sales strategy and market trends
• Manage the global Price Book onboarding into Salesforce
• Support culture of quality, continuous improvement, and high performance

Key requirements

• Execution-focused, analytical, and detail-oriented
• Ability to translate complex data into clear messages for senior leadership
• Financial and operational modeling in Excel; ROI-focused thinking
• Experience sizing markets and evaluating strategic revenue opportunities
• Advanced Excel and PowerPoint skills; strong Salesforce.com experience
• Coaching, mentoring, and developing staff; onboarding and career development
• Self-starter; proactive; highly organized and accountable
• Experience empowering teams to own goals and responsibilities

• Analytical thinking
• Strong communication (oral and written)
• Cross-functional collaboration
• Advanced Excel (pivot, v-lookups, macros, if/then)
• Salesforce.com
• PowerPoint

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