Product Support Engineer – Medical Laser Systems

Instinctive Ltd, based in Bedford, is seeking an experienced Product Support Engineer to become the technical backbone of its service operation. You will support both field engineers and the customer service team, manage manufacturer liaison, and oversee workshop facilities, calibration programmes, tooling, and engineering resources.

The role blends practical engineering with strong communication and organisational skills, focusing on advanced troubleshooting, case management, and ensuring

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