School Desktop Support Analyst — 1st/2nd Line

Torfaen County Borough Council seeks a Schools Desktop Support Analyst for Croesyceiliog School within the SRS Education Service. The role covers Monmouthshire, Torfaen, Blaenau Gwent and Newport, with Croesyceiliog as base location. It requires 1st/2nd line support experience and strong IT hardware/software knowledge.

You’ll work across multi-site teams, contribute to SLAs, and communicate clearly with schools. Welsh language is desirable but not essential, and DBS checks apply.

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