Private Clients Programme Manager

Overview

In this role you will design and deliver a calendar of luxury private client experiences that strengthen membership and drive commercial results. You will work closely with Retail, Marketing and Private Client Services to ensure flawless execution and elevated brand moments. Your creativity and organisation will shape high-end events and partnerships across fashion, beauty, culture and hospitality. This position offers a dynamic, cross-functional environment with opportunities to influence luxury standards and engage HNW/UHNW audiences.

Pay / Benefits

• wellbeing-focused benefits
• lifestyle-oriented benefits
• family-friendly initiatives
• employee discounts
• office-based role
• diversity and inclusion

Responsibilities

• Shape and deliver a calendar of luxury events from concept to execution
• Design programming to build membership and engagement in collaboration with Retail, Marketing and Private Client Services
• Manage budgets, negotiate partnerships, and use data/insights to raise the bar on luxury
• Represent the brand at events and within the luxury network, with occasional Saturdays/evenings as needed

Key requirements

• Proven experience managing high-end events, VIC experiences, or private client programmes with a strong luxury/hospitality network
• Budget management, ROI evaluation, and ability to handle multiple events simultaneously
• Proven ability to secure strategic partnerships and manage stakeholders, with experience engaging HNW/UHNW audiences
• Proactive, creative approach with background in client acquisition and retention initiatives

• Proactivity
• Creativity
• Attention to detail
• Budget management
• ROI evaluation
• Data/insights-driven decision making

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