Senior Product Manager, Orchestration

Overview

In this role you own the core orchestration product, shaping strategy and roadmap to solve merchant payment challenges. You work with enterprise merchants to translate problems into measurable commercial impact, designing reliable routing, provider connectivity, and data models. You lead cross-functional delivery and guide pilots to enterprise adoption, building trust through explainable, provider-neutral decisions.

Pay / Benefits

• hybrid working model (3 days in the office)
• impact-driven career growth
• collaborative culture
• opportunity to work with global merchants
• ownership from day one
• recognition for impact

Responsibilities

• Set product strategy for a core orchestration area and translate merchant problems into a roadmap
• Engage directly with enterprise merchants to understand high-value issues
• Design experiences across provider connectivity, routing, retries, token portability, reporting and reconciliation
• Build foundations: APIs, data models, provider abstractions, observability, auditability, safe change management
• Lead delivery with engineering, design, commercial, operations, risk, compliance and finance
• Shape migration paths from pilot to enterprise, including rollout and rollback
• Ensure routing decisions are explainable, configurable and provider-neutral

Key requirements

• Understand payments end-to-end (PSPs, acquirers, credentials, webhooks, settlement, refunds, disputes, reconciliation)
• Experience building or scaling API-first, platform or infrastructure products
• Comfort with data such as approval performance, latency, provider health, cost and reconciliation accuracy
• Systems thinker who can simplify complexity while keeping essential detail
• Ability to move from merchant discovery to product strategy, trade-offs and executive communication
• Capability to sequence a modular product around high-value use cases, with ownership in ambiguity

• Strategic thinking
• Cross-functional collaboration
• Executive communication
• API-first design
• Platform or infrastructure product experience
• Data analysis related to payments (approval performance, latency, reconciliation)

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