Senior Product Manager, Performance

Overview

In this role you will define and lead the strategy for improving user-perceived performance across traveler-facing web and native apps. You will collaborate with engineering, UX, analytics, experimentation, and platform teams to make performance measurable, actionable, and durable, while preventing regressions at scale. You own the vision and roadmap for performance, balancing quick improvements with long-term investments in instrumentation and guardrails. You help deliver faster, more stable experiences for travelers by enabling teams to prioritize impact and maintain quality. This is a senior, cross-functional role at a global travel technology company with a strong emphasis on performance

Responsibilities

• Define and drive the performance strategy, roadmap, and success metrics for web and native app experiences.
• Establish a clear performance vision spanning load speed, interaction responsiveness, visual stability, reliability of measurement, and degradation prevention.
• Partner with engineering and architecture to identify and prioritize platform and product investments that improve performance at scale.
• Own the performance measurement framework across web and app, including headline metrics, driver metrics, and guardrail metrics.
• Lead discovery across stakeholder groups to identify root causes of poor user experience, quantify business impact, and translate findings into roadmap priorities.
• Drive adoption of performance standards, budgets, and release guardrails that reduce regressions and improve consistency across teams.
• Shape the operating model for performance reviews, regression triage, escalation paths, and accountability for remediation.
• Partner with experimentation and analytics teams to evaluate how product, content, and feature changes affect performance and traveler outcomes.
• Collaborate with teams responsible for observability, monitoring, and developer tooling to improve visibility into performance bottlenecks and degradations.
• Influence roadmaps across multiple product and platform teams without direct authority, aligning leaders on shared goals, sequencing, and trade-offs.
• Serve as a key point of contact for performance strategy, progress, and outcomes with senior stakeholders across Product and Technology.

Key requirements

• 8+ years of product management experience with a Bachelor’s degree, or 6+ years with a Master’s degree.
• Experience defining product strategy, roadmaps, success metrics, and measurable outcomes for platform products or highly technical product domains.
• Experience owning products through discovery, prioritization, delivery, adoption, and ongoing optimization.
• Experience leading large-scale, cross-functional initiatives across multiple product, engineering, and platform teams, influencing roadmaps and driving alignment without direct authority.
• Strong technical product management experience, with the ability to partner closely with engineering teams on complex technical challenges.
• Deep understanding of web and/or mobile application performance, including performance measurement, observability, monitoring, diagnostics, release protections, and performance regression prevention.
• Experience using data, analytics, experimentation, and customer insights to evaluate impact and make informed product decisions and trade-offs.
• Proven ability to communicate effectively and build alignment across diverse stakeholder groups in a global organization.

• Effective communication across cross-functional teams
• Influencing without formal authority
• Strategic thinking with a bias for action
• Web and mobile performance expertise
• Observability, monitoring, and diagnostics
• Performance measurement and release guardrails

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