Technical Manager (Brighter Foods) | THG Manufacturing

Overview

As Technical Manager at Brighter Foods, you will lead food safety, quality, and regulatory compliance across the Tywyn site. You’ll own the Site Quality Management System and drive industry-leading standards in collaboration with cross-functional teams. You’ll monitor trends and audits, champion risk-based improvements, and develop a high-performing technical team. This role offers impact in delivering safe, high-quality snacks at scale and shaping THG’s nutrition manufacturing excellence.

Responsibilities

• Lead the site’s Food Safety and Quality agenda and foster a culture of excellence across technical functions
• Own and maintain the Site Quality Management System (QMS) ensuring compliance with legislation and customer standards
• Stay updated on emerging regulations and customer requirements to keep standards industry-leading
• Embed proactive risk assessment and technical integrity across the function
• Develop and manage KPIs to monitor quality and safety performance site-wide
• Ensure all product batches released meet quality and food safety standards
• Coordinate and lead third-party audits including preparation, execution, and follow-up
• Support new projects from a quality perspective, advising on hygienic design, equipment, materials, and cleaning validation
• Lead and develop a high-performing technical team with regular performance reviews and training
• Manage and investigate customer complaints to identify root causes and corrective actions
• Participate in internal and external audits per schedule
• Drive continuous improvement and promote quality awareness across the site
• Maintain site hygiene standards to support compliant manufacturing operations
• Provide clear direction and leadership to the team, fostering accountability and engagement
• Note: role may evolve with business needs

Key requirements

• Proven track record in Quality Systems Management and technical leadership in food manufacturing
• Degree-qualified in a relevant discipline such as food science, microbiology, or product safety
• Strong experience managing third-party audits, ideally in a BRC-accredited facility
• Confident people manager with a passion for coaching and team development
• Demonstrated success in driving quality improvements and continuous improvement initiatives
• Up-to-date Food Safety qualifications, including HACCP Level 3 minimum
• Solid knowledge of BRC and ISO standards, QMS certification processes, retailer technical standards, and food manufacturing processes

• People management and coaching
• Strong communication and stakeholder management
• Problem-solving mindset and data-driven decision making
• HACCP Level 3
• BRC and ISO standards knowledge
• QMS certification processes

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