Training and event coordinator

Overview

As Training and Events Coordinator, you will manage training and events administration for Siemens Mobility and the Education and Skills team. You’ll coordinate training plans, schedule courses, and ensure resources, venues, and materials are ready for delivery. You’ll handle enquiries, payments, and participant logistics to deliver a smooth learning experience. This role sits at the heart of facilitating development across the UK&I operation and supports safeguarding and learner wellbeing. You join a collaborative, growth-minded team focused on delivering impactful training in the rail sector.

Pay / Benefits

• Flexible working
• 24/7 Mental health support
• Subsidised gym memberships
• Subsidised Bupa healthcare
• Annual Bonus
• Pension (Match and More)

Responsibilities

• Coordinate and manage training events, ensuring trainers, resources, and equipment are in place
• Maintain training records, requisitions, joining instructions, and completion certificates
• Handle customer and business enquiries by phone and email, including payments and invoicing
• Manage day-to-day operations of the Academy and deliver training to external businesses, departments, and individuals
• Welcome delegates, support on-day queries, and manage site access and facilities
• Ensure resources, AV equipment, and catering are in place; monitor learner wellbeing and safeguarding
• Capture learner and stakeholder satisfaction data and report findings
• Research and source external suppliers for cost-effective training solutions

Key requirements

• Excellent planning and administration skills
• Customer service experience
• Highly organized with attention to detail
• Experience with Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Yammer)

• customer service orientation
• strong organisation
• attention to detail
• Microsoft Office Suite (Outlook, Word, Excel, SharePoint, Yammer)
• data entry into computer systems
• basic database and administration experience

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