Relationship Manager

Overview

In this role you own and nurture an existing client portfolio within a leading insurance broking firm. You will serve as the trusted advisor, delivering risk management solutions and driving revenue while maintaining high client satisfaction. The position involves full accountability for service delivery, proposing suitable structures and pricing, and sustaining strong relationships across senior client stakeholders. Hybrid work enables balance between client needs and office collaboration, with a focus on retention and profitable growth.

Pay / Benefits

• hybrid working
• client-focused environment
• progression opportunities
• competitive remuneration
• flexible working arrangements

Responsibilities

• Lead end-to-end client service for the portfolio
• Understand client business and risk management needs to propose solutions
• Structure, price and place placements to meet client needs and profitability
• Proactively develop proposals to ensure high client retention
• Design programme and pricing structures based on market and client knowledge

Key requirements

• Excellent commercial insurance knowledge across all classes of business
• First-class communication, negotiation and interpersonal skills
• Integrity, credibility and presence at senior levels
• Genuine desire for excellent customer service

• Communication
• Negotiation
• Customer service
• Commercial insurance knowledge across all classes
• Risk management
• Pricing and placement strategies

…