Overview
In this role you will guide the Non-Financial Risk (NFR) controls for the Payments Enablement Platform, ensuring robust risk programs and timely deliverables. You will work with cross-functional teams to identify and escalate scope, build expertise in NFR tooling and analytics, and monitor remediation and issue management. You will analyze trends, drive data-driven remediation, and report progress to stakeholders. This position offers impact across enterprise risk outcomes and platform governance while collaborating with 1LoD/2LoD/3LoD partners.
Pay / Benefits
- highly competitive compensation
- flexible global resources and tools
- health and personal resilience focus
- paid leaves including paid volunteer time
Responsibilities
- Support and execute NFR responsibilities within the Platform
- Challenge and escalate initiatives outside the 1RC Non-Financial Risk scope
- Develop expertise in NFR tooling and related data/analytics
- Monitor, report, and troubleshoot NFR deliverables and blockers
- Drive remediation and reporting of incidents, issues, and controls assessments for the Platform
- Identify trends and issues, propose remediation, integrate findings into reporting
- Spot inefficiencies, flag emerging risks, and propose data/workflow-based solutions
- Collaborate with Platforms, Compliance, Risk, and Group teams to share expertise and support execution
- Ensure accuracy, timeliness, and completeness of work in service of enterprise supervision and conduct outcomes
Key requirements
- Operational risk frameworks (RCSA, EBCA, RCAT)
- Issue management, root-cause analysis, ORE Management, scenario analytics
- Control design, mapping & testing
- KRI/Telemetry interpretation
- Analytical depth & structured problem-solving
- Effective risk communication
- Professional skepticism & credible challenge
- Collaboration across 1LoD/2LoD/3LoD
- Proactive escalation & ownership
- Adaptability to evolving risk landscapes
- Professional skepticism
- Collaboration
- Effective risk communication
- NFR tooling
- Data analytics
- RCSA/EBCA/RCAT framework knowledge
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