Medical Communications Account Manager

Overview

As Medical Communications Account Manager, you will lead integrated healthcare programs by coordinating medical, strategy, creative, and engagement teams. You’ll cultivate strong client partnerships, translating challenges into actionable plans that drive measurable impact for healthcare professionals, patients, and clients. The role sits at the intersection of science, creativity and technology to improve communication and outcomes. You’ll work with cross-functional teams to deliver high-quality, client-centric solutions in a fast-paced environment.

Pay / Benefits

• competitive base salary
• annual performance bonus
• equity opportunities
• health and wellbeing benefits
• 25 days leave + 3 volunteering days
• private healthcare and mental wellbeing support

Responsibilities

• Build trusted client partnerships and act as an integral extension of their teams
• Orchestrate multidisciplinary teams to deliver healthcare solutions
• Lead complex programme delivery with focus on quality, efficiency and client experience
• Translate client challenges into actionable, cross-functional plans
• Identify opportunities to deepen client relationships and grow accounts
• Foster collaboration across teams and create an environment for high performance
• Leverage data, insights and audience understanding to shape impactful programmes
• Mentor junior colleagues and invest in personal growth

Key requirements

• Experience in healthcare agency settings with pharmaceutical codes of practice and regulations
• Strong client relationship management
• Proven ability to manage complex projects with multiple stakeholders
• Cross-functional collaboration experience to achieve shared goals
• Solid commercial awareness including budget management and forecasting
• Exceptional communication skills
• Strong problem-solving ability to link client objectives to innovative solutions
• Adaptability in fast-paced environments and ambiguity navigation
• Genuine passion for healthcare and integrating science, technology, creativity and experience

• Curiosity and willingness to learn
• Energy and optimism with a growth mindset
• Collaborative mindset and relationship-building
• Budget management and forecasting
• Data, insight and audience understanding to shape programmes
• Cross-disciplinary collaboration across medical, strategy, creative, digital and engagement disciplines

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