Global Operations Manager – Security

Overview

In this role you will oversee global security services delivery, driving consistency, quality and operational excellence across regions. You will connect regional delivery teams, shape how security services are delivered, and ensure a seamless, high-quality experience for customers and colleagues. Operating centrally in our global delivery model, you’ll influence service performance, support continuous improvement, and promote standardized ways of working across regions. This is a chance to impact security operations at scale within a fast-paced, globally distributed organization.

Responsibilities

• Drive consistency, quality and operational excellence across managed security services globally
• Connect and strengthen regional delivery teams
• Shape how security services are delivered to ensure a seamless, high-quality experience
• Influence service performance within the global delivery model
• Support continuous improvement and promote standardized ways of working across regions
• Collaborate with stakeholders to align security service delivery across boundaries

Key requirements

• Strong experience in managed service delivery within a global context
• Solid background in security services
• Ability to navigate complexity and drive alignment across teams
• Stakeholder relationship development and influencing outcomes
• Understanding of security environments, frameworks and service delivery models
• Proactive mindset and passion for continuous improvement
• Motivation to drive operational excellence at scale
• Comfort with a globally connected team

• Stakeholder management
• Influencing outcomes
• Cross-functional collaboration
• Security frameworks
• Security service delivery models
• Risk and compliance awareness

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