Quality Assurance Manager

Company: Rise Technical
Apply for the Quality Assurance Manager
Location: Stourbridge
Job Description:

Overview

In this senior role, you will lead the Quality Department across two manufacturing plants, driving a true quality-first culture and owning the quality management system. You will steer certification, audits, and continuous improvement to reduce defects and variability in high-integrity casting. You will shape customer quality strategy, manage complaints and corrective actions, and develop a high-performing team. This is a impactful leadership position at a specialist heavy engineering business focused on customer satisfaction and quality excellence.

Pay / Benefits

  • private healthcare
  • flexible working hours
  • leadership role
  • dual-site responsibility

Responsibilities

  • Lead the Quality Department across two manufacturing plants and promote a quality-first culture
  • Own and improve the Quality Management System, including certification processes and change control
  • Lead customer and supplier audits and manage audit planning/preparation
  • Drive corrective actions, root-cause analysis and targeted improvements to reduce defects
  • Manage customer quality activities including complaints, non-conformances, returns and containment actions
  • Oversee data-driven quality improvement and trend analysis to reduce variability in casting quality

Key requirements

  • Proven quality leadership experience in foundry/heavy engineering or high-integrity manufacturing
  • Strong experience with QMS, audits, compliance and customer quality/corrective actions
  • Confident in leading teams and driving improvement using data and quality tools
  • Experience with managing audits, containment, and corrective actions
  • leadership
  • communication
  • problem-solving
  • QMS management
  • audits and compliance
  • root cause analysis

…

Posted: October 2nd, 2026