Business Program Manager

Overview

In this role you will lead the end-to-end delivery of complex, cross-functional initiatives within Strategic Partnerships & Affiliates (SPA). You will partner with Product, Technology, Commercial, Operations, and other teams to ensure projects are on time, within scope, and delivering business value. You’ll apply structured planning, risk management, and governance to drive alignment and successful outcomes. This is an opportunity to influence growth at Expedia Group by enabling partners and brands to monetise audiences through strategic initiatives.

Responsibilities

• Lead end-to-end delivery of complex cross-functional projects within timelines, scope, and objectives
• Create and maintain detailed project plans, milestones, workstreams, dependencies, and resources
• Identify and manage risks, issues, assumptions, and dependencies to minimise delivery challenges
• Monitor progress and escalate blockers to ensure timely resolution
• Drive accountability across teams to meet delivery commitments
• Coordinate cross-functional teams across Product & Technology, Commercial, Operations, Finance, Legal, and others
• Establish governance frameworks, reporting processes, and decision forums
• Facilitate project meetings, steering committees, and workshops to maintain momentum
• Build strong relationships to foster collaboration and stakeholder engagement
• Provide concise updates, risks, decisions, and recommendations to leadership
• Promote consistent project management methodologies and best practices across SPA
• Identify opportunities to improve delivery processes and ways of working
• Support change management and adoption activities; track benefits and value

Key requirements

• 5+ years in project management, programme management, operations, or related roles
• Proven track record delivering complex, cross-functional projects in fast-paced environments
• Strong planning, risk management, dependency management, and stakeholder coordination
• Experience managing multiple concurrent projects with high-quality delivery
• Excellent organizational skills and attention to detail
• Strong stakeholder management and communication; ability to influence across seniority levels
• Comfort navigating ambiguity and adapting plans as priorities evolve
• Proactive problem-solving and ability to resolve challenges
• Experience in creating executive-ready updates and status reporting
• Highly organized, results-oriented, and accountable with a strong sense of ownership
• Experience in technology, marketplace, or high-growth environments preferred
• Project Management certification (PMP, PRINCE2, Agile, Scrum) is advantageous but not required

• stakeholder management
• communication
• influence and collaboration
• project planning
• risk management
• dependency management

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