Strategic Account Manager

Overview

Bitsight, a cyber risk management leader, seeks a Strategic Account Manager to own a strategic territory across the UK, South Africa, and Benelux. You will advise senior executives, manage multi-stakeholder buying committees, and drive retention, expansion, and upsell with Bitsight’s enterprise clients. You will forecast deals precisely and coordinate cross-functional teams to structure complex deals. This role offers exposure to large-scale accounts and a chance to shape Bitsight’s roadmap for cyber risk management in major markets.

Responsibilities

• Own and execute a strategic territory plan across the UK, South Africa, and Benelux to maximize retention, expansion, and upsell with enterprise accounts
• Act as the primary strategic advisor to senior executives, positioning Bitsight as a key partner in enterprise-level cyber risk management
• Navigate multi-stakeholder procurement processes typical of large enterprises
• Articulate business and technical value of Bitsight offerings to technical and executive audiences
• Build and maintain C-level relationships across assigned strategic accounts
• Forecast deals monthly and quarterly with high precision given account complexity
• Identify client goals and align Bitsight’s roadmap and value proposition accordingly
• Develop and execute sophisticated account plans and multi-threaded sales campaigns
• Lead cross-functional collaboration to drive complex deal structures and resolve escalations
• Proactively mitigate churn risk across a portfolio of high-value, high-complexity accounts
• Maintain accurate account and contact information in the CRM

Key requirements

• 3-4+ years as Strategic Account Manager or equivalent enterprise-level account management
• Experience managing Enterprise accounts with complex multi-stakeholder relationships, long sales cycles, and large contract values
• Bachelor’s Degree required, preferably in business
• SaaS experience required
• Cyber security and cyber risk management experience highly valued
• Fluency in English mandatory
• Experience operating within the UK market; experience in South Africa and/or Benelux valued
• Strong track record of growing strategic, top-tier accounts
• Advanced territory and contract management for multi-year enterprise agreements
• Excellent time management and organizational skills for high-stakes accounts
• Advanced consultative and solution-selling skills with executive influence
• Demonstrated leadership in independent and cross-functional settings
• Strong executive presence and relationship-building orientation
• Excellent written and verbal communication tailored to C-level audiences
• High energy, integrity, self-motivation, proactive approach, enterprise-level confidence

• excellent communication
• executive presence
• relationship-building
• SaaS sales
• cyber security and cyber risk management
• enterprise account management

…