Compliance Manager

Overview

In this Compliance Manager role, you own a broad set of duties focused on Conduct Risk, advisory and monitoring within a prestigious Lloyd’s market insurer. You oversee senior compliance reporting, governance, complaints, and remediation for UK and international operations, while challenging policies and controls for regulatory alignment. You manage cross-border monitoring across licensing, AML and contract certainty, and sign off financial promotions. You act as a senior adviser to the Head of Compliance, shaping Group-wide compliance.

Responsibilities

• Lead the Conduct Risk framework including Consumer Duty, Product Governance, vulnerable customers, and product lifecycle reviews
• Provide senior oversight of compliance reporting, governance papers, complaints, thematic reviews and remediation across UK and international operations
• Review and challenge policies, procedures and controls to ensure regulatory alignment and effective risk management
• Lead compliance monitoring across contract certainty, licensing, financial crime/AML and Lloyd’s Insurance Company Europe
• Own regulatory reporting to the PRA, FCA and Lloyd’s, and compliance reporting to the parent company
• Assess regulatory developments and advise stakeholders on impact and implementation
• Own Financial Promotion sign-off, providing senior advice and constructive challenge to the business
• Act as a senior compliance adviser, supporting the Head of Compliance and providing guidance across the Group

Key requirements

• 5 years’ compliance experience within the Lloyd’s market
• Strong understanding of Consumer Duty and Product Governance
• Thorough understanding of PRA, FCA and Lloyd’s requirements, including Lloyd’s Principles

• leadership
• constructive challenge
• stakeholder engagement
• Lloyd’s market knowledge
• PRA/FCA/Lloyd’s regulatory requirements
• AML/financial crime monitoring

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