Finance Officer

Overview

In this role, you will support Adults Social Care by conducting financial assessments to determine client contributions for care, ensuring fair, accurate billing and timely payments to providers. You will work within the Financial Assessment Team to deliver a professional, customer‑focused service to vulnerable adults. The position sits in a collaborative environment that values learning, flexibility, and continuous improvement. This is an opportunity to shape local services through precise financial handling and clear guidance, contributing to fair access to care.

Pay / Benefits

• up to 29 days annual leave (pro rata)
• LGPS pension
• flexible working options
• training and career development
• two paid volunteering days
• travel, lifestyle, health and wellbeing benefits

Responsibilities

• Complete financial assessments to determine contribution toward care costs, ensuring accuracy and compliance with legislation and guidance
• Issue and reconcile invoices to ensure correct billing for care and support services
• Process payments to residential and nursing care providers accurately and on time
• Respond to enquiries from colleagues, service users and providers with clear information and support
• Support vulnerable adults accessing social care services with a professional, customer-focused approach

Key requirements

• Motivated and organised individual with high attention to detail
• Strong communication, able to explain complex information clearly and sensitively
• Effective problem-solving and sound judgement
• Ability to work independently and contribute to a team
• Strong record-keeping and case management skills
• Resilience and professionalism in challenging situations
• Commitment to excellent customer service and supporting vulnerable people

• Attention to detail
• Clear communication
• Problem-solving
• Financial assessments
• Invoicing and billing
• Payments processing

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