Job Title: Senior Assistant Property Manager
Location: Birmingham
Company: Remus Management/Investor Services
Type of Employment: Full Time
About this Role
We are seeking a Senior Assistant Property Manager to join our team and be part of our Birmingham office. In this role you will be assisting with the day to day running of portfolios and supporting the Property Managers and Assistant Property Managers (APMs) with our Freehold propeties.
As a Senior APM, your role will encompass not only managing your own projects effectively but also providing guidance and support to less experienced APMs within the team. You will also work closely with the team leader to ensure the successful execution of projects and the overall achievement of team goals. Your expertise and experience will be instrumental in fostering a collaborative and productive work environment, ultimately contributing to the overall success of the team.
Main Duties
- Responding to requests from lessees for minor works
- Liaising with lessees, contractors and surveyors
- Administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing.
- Liaising with other colleagues and departments within the company
- Providing administrative support to the property manager teams
- Instructing health, safety and compliance works orders and administrative duties
- Dealing with telephone calls, correspondence and any other support tasks as required
- Keeping records of time charges not included within the management agreement
- Being a referral point for assistant property manager queries, including guidance on systems or procedures
- Experience of working within the property sector, ideally for at least 3 years
- Experience within an admin and customer service based role
- Superstar on Microsoft Software (MS word, Excel, Outlook)
- Professional and efficient telephone manner. We are a service industry and therefore high standards of professionalism are required when dealing with Clients
- High attention to detail and accuracy
- Ability to work under sustained pressure
- Must be organised and able to prioritise
Bonus Skills
- Experience of using Qube (Property Management database) or Dwellant .
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Being an employee of Fexco Property Services means being part of one of the fastest-growing property services groups in the UK, with opportunities for personal and professional growth across our companies.
Our staff are trained in all aspects of property management, based on both good practice and current legislation. We actively promote and assist our teams in further training, apprenticeships, qualifications and have a strong ethos of promotion from within. We provide competitive salaries, a benefits package, and a supportive, friendly working environment for our staff.
Introducing the Fexco Property Services Group
The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally. For further information, please view our website:www.fexcopropertyservices.co.uk/
Competitive
Hours
37.5
- Company pension scheme
- 25 days annual leave entitlement (increasing with service)
- Annual leave carry over
- Long service awards
- Holiday purchase / sell scheme
- Birthday bonus day
- Christmas shutdown
- Wedding / civil partnership bonus day
- Recruitment referral bonus
- New business bonus
- Wider Wallet discounts
- Recognition programme
- Good Egg award
- Internal career opportunities
- Healthcare cash plan
- Cycle to Work scheme
- Eyecare vouchers
- Flu vaccine vouchers
- Mental Health First Aiders
- Employee Assistance Programme (EAP)
- Wellbeing apps
- Flexible / hybrid working
- ESG initiatives
- Charitable support
- Social committee
- Volunteering day
- Learning & development
- Financial training support
- Professional subscriptions
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