Overview
In this role you will help UK SMEs access the right finance by guiding them through the application process and matching their needs to suitable lenders and products. You will work closely with commercial lending partners and the sales team to deliver a 5-star customer experience. The position sits in Tide’s Sales team, supporting growth in a data-driven, member-first environment. You will influence outcomes by combining deep finance knowledge with proactive, outbound engagement. Join a fast-growing fintech that aims to simplify business finance for small businesses.
Pay / Benefits
- remote work flexibility
- competitive salary
- Vitality Health Insurance
- 25 days holiday
- professional L&D budget
- salary sacrifice benefits
Responsibilities
- Guide Small Business customers through the finance application process
- Cultivate and manage relationships with commercial lending partners
- Articulate Funding Options proposition and services to customers
- Prospect outbound leads from the CRM and collaborate with Lead Generation
- Develop knowledge of various lenders and finance products
- Explain multiple finance options across product classes
- Maintain accurate prospect information in Salesforce and monitor data quality
- Identify trends and enrich customer profiles in Salesforce
- Stay informed on industry trends and competitive landscape
- Share success stories with the broader organization
Key requirements
- Experience in Commercial Finance or customer-facing sales
- Proven 360-degree sales or outbound prospecting background
- Track record of meeting/exceeding revenue targets
- Excellent communication and interpersonal skills
- Results-driven with meticulous attention to detail and drive
- Customer service focus and strong organizational skills
- Ability to troubleshoot issues quickly and build relationships
- Self-starter, proactive and target-driven
- strong communication
- relationship-building
- results-oriented
- Salesforce
- CRM-based outbound prospecting
- knowledge of business finance products and lenders
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