24/7 Helpdesk Manager – Facilities & Customer Service

Company: Upp Ltd
Apply for the 24/7 Helpdesk Manager – Facilities & Customer Service
Location: Reading
Job Description:

UPP Ltd is recruiting a Helpdesk Manager for the University of Reading campus on a 12-month fixed term contract. The role oversees a 24/7 Helpdesk, managing an administration team and using Planon for reactive and planned maintenance. The position is onsite, 37.5 hours weekly, with some evening shifts.

The salary is £40,894 per year, with opportunities to lead a high-performing team and contribute to improved resident experience. A comprehensive benefits package is included.

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Posted: October 2nd, 2026