Senior Client Manager – Eastbourne

Overview

In this role you will lead client service within a respected Eastbourne accounting firm. You will review and finalise accounts, tax returns and client communications, while overseeing a junior team. You will handle ad hoc advisory work and respond to client and HMRC queries, ensuring accuracy and timely delivery. You will collaborate with the partner and cross-functional colleagues to maintain strong client relationships and drive compliant, value-add service. This role offers scope to shape client outcomes and contribute to a high-performing, people-focused practice.

Pay / Benefits

• competitive salary
• 25 days annual leave plus bank holidays
• Private Health insurance
• Pension contribution 5% after 2 years

Responsibilities

• Report to and collaborate with associate/partner
• Review and finalise accounts, tax returns, letters and fees for client delivery
• Review client and HMRC correspondence and draft responses or liaise directly with clients
• Assist with ad hoc advisory matters (financial forecasts, incorporation, management accounts)
• Handle ad hoc client queries (tax, Xero, etc.)
• Manage and train the team; oversee workflow, attendance and holiday planning
• Oversee team performance and productivity
• Use accountancy and taxation software (Xero, CCH, Excel, Word)
• Maintain professional relationships with clients and colleagues

Key requirements

• Qualified ACA or ACCA
• Confidentiality
• Experience supervising and training staff
• High level of accuracy and attention to detail
• Excellent spoken and written communication
• Excellent organisational and time management skills
• Ability to work independently and with others
• Good IT skills

• Confidentiality
• Excellent communication
• Organisation and time management
• Xero
• CCH
• Excel

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