Client Engagement Manager – C&M – Manufacturing Innovation – UK

Overview

As a Client Engagement Manager you will uncover and shape high-potential opportunities in Consumer Products and Industrial Systems, acting as a bridge between sales and delivery. You’ll work with engineering and supply chain teams to translate Manufacturing Innovation insights into client-ready propositions. Your focus is on identifying early opportunities, building trusted relationships, and converting interest into revenue through PA’s CRM-driven processes. You will operate in cross-functional, frontline sales roles within a global consulting network, driving growth with premium services.

Pay / Benefits

• Health and lifestyle perks with private healthcare for you and family
• 25 days annual leave (+ 5 days purchasable)
• Generous pension scheme
• Annual performance-based bonus
• PA share ownership
• Hybrid working (min 2 days in office per week, up to 5 on client site)

Responsibilities

• Qualify and incubate new accounts into revenue-generating clients with lasting relationships
• penetrate existing accounts to raise awareness of PA’s Manufacturing and Supply Chain services
• Develop and maintain client engagement plans to map relationships and create named leads in the CRM
• Collaborate with engineering and supply chain teams to adapt Manufacturing Innovation insights for clients
• Assist marketing to shape market materials that support sales and industry recognition
• Tailor presentations to align PA capabilities with client needs and challenges
• Monitor competitor activity and provide market intelligence to refine positioning
• Lead early opportunity qualification and manage the early sales process in the CRM and network
• Nurture relationships until they’re ready for Subject Matter Experts and bid pursuits, involving broader PA network when appropriate
• Share best practices within PA’s global CEM network

Key requirements

• Extensive network in high-volume manufacturing across Consumer Products, Food & Beverage, and Industrial Systems
• Proven front-end business development with a track record of opening opportunities and building trusted client relationships
• Structured sales approach aligned to evolving consumer industry needs and competitive landscape
• Understanding of regulatory environment, policies, and trends in the industry
• Experience selling consultancy services within Consumer Products/packaged goods and Industrial Products
• Experience with manufacturing innovation and internal transformation initiatives

• Credibility with potential clients
• Ability to build trust, rapport, and conviction
• Professional, positive, approachable demeanor
• CRM management (PA’s CRM based on Dynamics 365)
• Opportunity qualification and pipeline management
• Market intelligence gathering and competitive analysis

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