Technical Business Analyst

• Capture, analyse, elaborate, and document both functional and technical requirements originating from multiple channels including: business users, problems arising in production (via AM production support team), AM continuous improvement and application maintenance and and Tech-refresh/security and change initiatives.as well as from the change portfolio, for delivery by the Syndicate Application Management development team
• Prepare backlog items in Initiative/Epic/Feature/User Story format, working in close collaboration with the Syndicate AM Solution Architect, Scrum-master/Release manager and AM Developers and testers, and help to facilitate and contribute to regular backlog refinement sessions
• Ensure alignment with Client Syndicate delivery vision, architecture, and design, enabling faster decision‑making and smooth sprint execution
• Support the AM Test Manager and AM Testers with test scoping, acceptance criteria, test case specification, and defect triage and analysis
• Create and maintain detailed documentation of system processes and configurations as required
• Translate business needs into technically feasible user stories and acceptance criteria. Also actively participate in design discussions, assess technical impacts, and support solution decisions with Techncial leads , Architects and developers.

Skills/Experience

• Good understanding of Insurance domain, systems architecture and software engineering fundamentals; good working knowledge of Azure Cloud computing.
• Ability to understand application architecture, integrations, data flows, APIs, batch processing, and loosely coupled systems to enable sound technical decision‑making
• Strong analytical mindset; the ability to break down requirements and problems into deliverable units
• Strong written and verbal communication skills.
• Experience using popular backlog management tools including Azure DevOps as well as Knowledge Management platforms including Confluence and SharePoint wiki;
• Has worked as part of an Agile delivery team, ideally using Scrum
• Practical experience working with Microsoft technologies including .NET and Azure including Azure App Service

Preferred Skills

• Background/prior experience working as a software developer or Architect is a significant plus
• Experience working as an Analyst on delivery onto the Azure public cloud
• Experience working as a technical Product Owner/ Proxy Product Owner
• Holds a Scrum certification with hands‑on experience in Agile delivery environments.
• Holds a relevant BA or Systems Analyst certification
• Experience with UML (Unified Modelling Language)

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