Customer Experience Advisor – Fast-Paced Support

BCT Resourcing in the United Kingdom is seeking a Customer Service Advisor to deliver exceptional support, handle enquiries across phone, email, live chat and social channels, and resolve issues with accuracy and empathy.

You will maintain up-to-date CRM records, meet KPIs, follow data protection rules, and contribute to continuous improvement of service processes. A GCSE in English and Maths and prior customer service experience are essential.

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