Complaints Specialist – Hybrid Customer Resolution

Domestic & General in Nottingham is seeking a Complaints Handler to join our Hybrid office. You will be the main contact for insurance and service-related complaints, aiming for fair and timely resolutions while following FCA guidelines and Treating Customers Fairly.

You will manage inbound and outbound calls, own the complaint through to resolution, and work with a supportive team. The role offers 37.5 hours, a starting salary of 25,506 per year plus a monthly bonus and development

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