Join us as an EventsSupervisor at The Dorchester Hotel, recognised as one of ‘The Sunday Times Top10 Best Places to Work for’ in 2024, 2025 & 2026 and ‘Hotel of the year –London’ at the 2024 AA Hospitality Awards. We continually strive to build andnurture a culture where inclusiveness is part of our DNA, reflected in ourvalues of passion, personality, respect, working together, and creativity. Webelieve that a variety of perspectives enriches our culture and drives oursuccess.
We care about yourcareer and are proud to have the absolute best people in the industry. When you join us asan Events Supervisor at The Dorchester Hotel, you will have a uniqueopportunity to excel in your field. You will learn from your fellow Legends andour award-winning learning academy to achieve the highest standards in craft,service, and leadership.
What you’ll do
As an EventsSupervisor, you’ll enjoy your work and take pride in delighting our guests:
- You will support the Events Managers with the day-to-day deliveryof events, helping to brief and coordinate the team and ensuring eachevent is set up and delivered according to the event details and guestrequirements.
- During events, you will support both guests and colleagues, respondto changes or requests and work closely with the kitchen, Events team andother hotel departments to help everything run smoothly.
The items sharedare the essence of a day in the life of an Events Supervisor, but we’llmake sure you are provided with specifics on how we care for our hotel.
The operationalhours of work are shift-based and may be subjected to change. Due to the natureof Events Operations, working hours can vary and may include early starts andlate finishes to support the needs of our events and guests.
What you’ll bring
Essential Skills and Experience
- Previousexperience in a guest-facing hospitality, food and beverage or eventsrole.
- Experiencetaking responsibility during a shift and supporting or guiding other teammembers.
- Ableto communicate instructions and information clearly to colleagues andguests.
- Ableto read and follow event details, service procedures and instructionsaccurately.
- Goodattention to detail, particularly with event timings, room set-up, guestrequests and dietary or allergy information.
- Ableto organise and prioritise tasks during a shift.
- Comfortableresponding to changes and solving day-to-day operational issues, withsupport from a manager when needed.
- Ableto work collaboratively with colleagues across different teams anddepartments.
- Ableto communicate in English sufficiently to understand guest requests, eventinformation and safety instructions.
Preferred Skills
- Previous experience as a Supervisor, Team Leader or Shift Leader.
- Experience working at events, banquets, conferences or functions.
- Experience within a luxury hotel or high-quality hospitalityenvironment.
- Experience supporting the delivery of large or formal events.
- Knowledge of food and beverage service, including dietaryrequirements and allergens.
- Experience using a point-of-sale or hospitality system.
What you’ll get
- Complimentary Stays: Enjoycomplimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off foodand beverages at selected bars and restaurants within the Dorchester Collection:Enjoy Friends & Family stay discounts out hotels, Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1into the Royal London Private Pension scheme (we contribute 8% towards yourpension); Benefit from Seasonal ticket loan, Rental deposit scheme, privatefinancial advice, and Eye care vouchers.
- Training andDevelopment: Advance in your career by accessing various apprenticeships from Level2 to Hospitality Degree Level 5. We partner with outstanding nationallyrecognised Apprenticeship providers.
- Social Events: Participate invibrant social events, including a summer party, winter ball, pub quizzes, andcultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonuswhen you recommend a friend.
- Well-being Support: Access immediatewell-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusiveenvironment for all employees and applicants. If you need us to do anything tosupport you during the recruitment process (such as adjustments to how you apply, alternative formats ofinformation, or adjustments to the assessment process itself), please do callPeople & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how wecan support you through this process.
Events Supervisor • London, United Kingdom
#J-18808-Ljbffr…