Senior Service Delivery Manager – Major Incident & Problem

Company: Onyx-Conseil
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Job Description:

CGI is recruiting a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management. Based at or near our Waterton, Bridgend office, you’ll shape service performance, lead teams through continual improvement, and build trusted client relationships within a flexible hybrid working model.

You’ll combine service leadership with commercial awareness to strengthen outcomes, with UK security clearance required or eligible.

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Posted: September 4th, 2026