Director Sales Operations Management – Deal Desk (Security)

Overview

As Director/Senior Manager, you lead Deals Operations and Commercial Strategy to enable the company’s largest enterprise opportunities. You scale processes, coach a team, and partner with Sales Leadership to shape pricing, proposals, and deal execution. You drive consistency in commercial storytelling, showcase value, and empower cross-functional collaboration. This role blends strategic leadership with hands-on engagement to elevate deal quality and sales productivity.

Responsibilities

• Lead and develop a team of Deals Operations and Commercial Strategy professionals
• Create scalable processes, tools, and templates to improve deal quality and productivity
• Support the organization’s largest, most complex opportunities
• Guide pricing models, proposals, and solution recommendations
• Oversee creation of customer-facing proposals, pricing summaries, and business cases
• Align product, solution consulting, and sales to ensure commercial recommendations meet customer goals
• Develop programs to increase seller competency and establish deal performance metrics
• Identify opportunities to streamline deal workflows and improve sales productivity
• Drive consistency in proposal quality, messaging, and commercial positioning

Key requirements

• 10+ years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations
• 3+ years leading or mentoring teams in a sales support, commercial, or operations environment
• Experience supporting enterprise software or SaaS organizations through complex sales cycles
• Strong expertise in pricing strategy, deal modeling, customer-facing proposal development, and commercial operations
• Proven ability to coach sales teams and influence executive stakeholders
• Exceptional communication, leadership, and organizational skills
• Ability to balance strategic leadership responsibilities with hands-on engagement in key opportunities

• leadership
• communication
• collaboration
• pricing strategy
• deal modeling
• customer-facing proposal development

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