Overview
In this Growth-focused design role, you will lead the creation of high-quality web experiences that help users discover Monzo’s value. You’ll combine visual and interaction craft with data insights to optimize onboarding and pre-app experiences. You’ll partner with product, engineering, data and research to turn problems into testable hypotheses and long-term product visions. This is a chance to shape scalable, customer-centric journeys and contribute to Monzo’s mission at scale.
Pay / Benefits
- relocation to the UK
- visa sponsorship
- flexible working hours
- learning budget per year
- Macbooks for all employees
- home‑office setup support
Responsibilities
- Lead the design of web experiences to help new and existing customers discover Monzo
- Use quantitative and qualitative data to identify opportunities and inform design decisions
- Turn problems into hypotheses, design experiments, and apply learnings to future work
- Deliver exceptional visual and interaction craft that drives customer and commercial outcomes
- Tackle complex, ambiguous design challenges balancing user needs, business goals and technical constraints
- Define product visions and direction beyond individual experiments
- Collaborate with Product, Engineering, Data and Research to align on problems and opportunities
- Leverage AI to enhance design workflow, from ideation to prototyping and production code where applicable
- Maintain a pragmatic approach to experimentation—fast learning when suitable, higher craft when needed
- Model design leadership, mentor colleagues, and contribute to the wider Design team’s growth
Key requirements
- Proven track record designing high-quality web experiences with a strong portfolio
- Comfort using data to inform design decisions and measuring impact with data teams
- Ability to translate customer problems into testable hypotheses and experiments
- Balance between rapid prototyping and delivering exceptional final outcomes
- Strong collaboration skills across Product, Engineering, Data, Research and other partners
- Thrive in ambiguity and provide clarity and direction for longer-term journeys
- Mentor others and contribute to team growth
- Genuine enthusiasm for Monzo’s mission to improve money experiences
- collaboration
- curiosity
- adaptability
- visual design
- interaction design
- prototyping
…
