Senior Infrastructure Resilience Manager

Overview

In Bristol, you will lead the enterprise-wide approach to technology resilience within the CTO Infrastructure Resilience & Security function. You’ll partner across infrastructure, architecture, risk and business teams to define resilience standards, assure compliance, and drive improvement. The role covers disaster recovery, incident response and regulatory engagement in a global, matrixed environment. You will shape resilience strategy and foster a culture of secure, resilient technology that supports customer outcomes.

Pay / Benefits

• Flexible work
• Health and wellbeing rewards
• Salary sacrifice for shares with company contribution
• Recognition awards and team events
• Career growth opportunities

Responsibilities

• Develop and maintain the enterprise infrastructure resilience framework, standards, and operating models.
• Define and govern service criticality and recovery requirements across the technology estate.
• Lead risk-based resilience assurance activities across infrastructure services, cloud platforms, data centres, and third-party providers.
• Oversee disaster recovery strategies, recovery planning, and scenario-based testing programmes.
• Provide expert guidance and challenge to technology programmes, architecture decisions, and strategic change initiatives.
• Deliver meaningful resilience risk reporting, governance, and senior management insight.
• Coordinate resilience support during major incidents, recovery events, audits, and regulatory reviews.
• Lead, coach, and develop resilience practitioners while fostering a strong resilience culture across technology teams.
• Represent the function within senior governance, audit, risk, and assurance forums.

Key requirements

• Extensive experience in infrastructure resilience, disaster recovery, business continuity, technology risk, and operational resilience in a complex organisation.
• Proven track record leading enterprise-wide resilience frameworks and assurance programmes.
• Strong knowledge of disaster recovery planning, recovery testing, and resilience governance.
• Excellent communication skills with the ability to influence senior stakeholders across global technology functions.
• Judgement under complexity in high-impact situations with unclear risks and dependencies.
• Degree qualified or equivalent professional experience.

• stakeholder management
• leadership
• communication
• influence
• problem solving
• hybrid technology environments (cloud platforms, data centres, networks, IAM, storage, backup & recovery)

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