Block Property Manager

Overview

In this role you will manage a portfolio of prime residential buildings, ensuring client value and service excellence. You will work within a supportive team to deliver on regulatory requirements and efficient operations, while leveraging new technology and maintaining strong stakeholder relationships. The position offers true hybrid working and clear progression within a respected organization. You will shape building management across high-end properties and contribute to a positive resident experience.

Pay / Benefits

• true hybrid working
• flexible options
• excellent benefits + bonus scheme
• structured training and progression
• regular reviews and pay progression

Responsibilities

• Manage portfolio in accordance with regulations
• Handle client enquiries via phone and email and take appropriate actions
• Attend client meetings and regular site visits
• Oversee site staff operations
• Oversee contractors’ performance and maintenance issues
• Prepare and monitor budgets
• Oversee building compliance management
• Oversee Section 20 processes
• Coordinate operations and back-office teams to keep buildings in top form
• Collaborate with internal departments to ensure buildings remain clean, safe and pleasant for residents

Key requirements

• TPI qualification and demonstrable post-qualification experience
• Good understanding of Residential Property Management and current legislation
• Hands-on experience with HRB matters
• Well-developed interpersonal and oral communication skills
• Interpersonal and customer-focused
• Ability to work on own initiative
• Good literacy and numerical skills
• Diplomacy
• Ability to prioritise workload and work under pressure
• Team player

• Interpersonal skills
• customer-focused
• diplomacy
• HRB matters
• budgets
• building compliance

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