General Manager

Overview

In this General Manager role, you will lead Wardington House, a 45-resident nursing home with a dementia-focused, dignity-centred ethos. You will work with owners and a skilled management team to sustain excellent resident and family experience while strengthening governance, regulation, and commercial performance. You will oversee operations, people, culture, quality, and risk, ensuring a safe, welcoming, and compliant environment. This is an opportunity to shape the next chapter of an established, values-driven home with a loyal staff team and strong identity.

Responsibilities

• Overall operational and business management of the Home
• People and culture leadership
• Regulation and compliance (CQC and adult social care)
• Finance and HR oversight
• Quality and risk management
• Facilities, catering, and housekeeping leadership
• Marketing and resident/family experience
• Collaboration with Head of Nursing and senior management team

Key requirements

• Senior management experience, preferably in care/homecare or regulated healthcare
• Good working knowledge of CQC requirements and adult social care regulation
• Competence for CQC Registered Manager status
• Strong operational and commercial management capability
• Empathy, thoughtful leadership and commitment to residents, families, and staff

• kindness
• empathy
• intelligent and thoughtful
• CQC regulatory knowledge
• regulatory compliance
• financial management

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