Security Patrol Officer

Company: Mitie Group
Apply for the Security Patrol Officer
Location: Norwich
Job Description:

Overview

In this role you will support security delivery within a high-profile corporate environment, helping to keep people, property and assets safe. You will provide a professional security presence and deliver excellent customer service to colleagues, visitors and contractors. You’ll work on a rolling day/night rota, respond to incidents, and follow site procedures to maintain a secure environment. This role offers a meaningful chance to contribute to a safe, professional workplace and apply your vigilance and service skills in real time.

Responsibilities

  • Protect people, property and assets
  • Carry out security duties, patrols and scheduled checks
  • Provide a professional and welcoming security presence
  • Identify and report security concerns, hazards or suspicious activity
  • Respond appropriately to incidents and emergencies
  • Follow site Assignment Instructions and Health & Safety procedures
  • Complete accurate notebook entries and incident reports
  • Use site security systems and technology effectively
  • Complete all required site and competency training

Key requirements

  • Professional, reliable and approachable
  • Strong communication and customer service skills
  • Awareness of current geopolitical events and security threats and their impact on a corporate environment
  • Calm and confident handling incidents
  • Able to work independently and as part of a team
  • Flexible and willing to work shifts on a rolling rota
  • Ability to follow procedures and use initiative
  • Previous security experience preferred
  • Valid SIA licence required
  • Strong communication
  • Customer service mindset
  • Calm under pressure
  • Teamwork
  • Use of site security systems and technology
  • SIA licence compliance

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Posted: October 1st, 2026