Operations Risk & Controls Analyst Senior Associate

Overview

In this role, you support the delivery and enhancement of outsourcing governance frameworks across the UK and regional markets. You will work with senior stakeholders to embed strong governance, drive change, and align regional processes with global standards. You will design practical solutions to manage outsourcing risk and regulatory expectations, contributing to scalable, consistent controls. This is an international, regulated environment where collaboration and clear communication drive meaningful improvements.

Responsibilities

• Lead programmes from design to delivery with robust controls and governance
• Strengthen outsourcing risk governance across UK, Middle East, North Africa and Turkey
• Design and implement an outsourcing framework for the Middle East aligned to regulatory expectations
• Contribute to regional standardisation of processes, controls and enabling technology
• Partner with lines of business, functions and regional teams for alignment and execution
• Develop high-quality materials and presentations for senior audiences to support decisions
• Identify risks, issues and dependencies and drive actionable mitigations
• Promote a control-focused approach across programmes, teams and stakeholders

Key requirements

• Experience leading change initiatives in financial services or another regulated environment
• Experience managing stakeholder relationships across seniority levels, functions and locations
• Knowledge of risk management and governance frameworks
• Ability to develop clear, high-quality presentations and written materials for varied audiences
• Ability to manage multiple workstreams, prioritise effectively and deliver against deadlines
• Strong collaboration skills in a matrixed organisation
• Proactive approach to controls, issue management and continuous improvement

• collaboration
• stakeholder management
• clear communication
• risk management frameworks
• governance frameworks
• outsourcing regulations and supervisory expectations

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