Senior Product Manager – Consumer Mobile (iOS)

Overview

As Senior Product Manager for the iOS consumer app, you own the end-to-end iOS experience that connects customers with Zapp—from discovery to delivery. You’ll shape the mobile roadmap collaboratively with Engineering and Design, turning customer insights into fast, intuitive features. You’ll focus on the entire customer journey, using data and experimentation to improve activation, engagement, and revenue. You thrive on solving complex problems at pace while maintaining high quality and reliability.

Pay / Benefits

• Competitive salary & equity
• 25 days of annual leave + bank holidays
• Private health insurance
• Extended sick pay and parental leave pay

Responsibilities

• Own the iOS consumer experience from discovery to post-delivery engagement
• Define and manage the mobile product roadmap in collaboration with Engineering and Design
• Translate customer insight and operational data into high-performing iOS features
• Develop key iOS capabilities (push, Apple Pay, personalized recommendations, real-time tracking, loyalty)
• Establish and track KPIs across activation, engagement, retention, and revenue
• Collaborate with Marketing, Commercial, and Operations to ensure a seamless UX
• Stay updated on iOS updates, consumer trends, and mobile UX best practices

Key requirements

• 5+ years in product management with consumer mobile app focus (iOS preferred)
• Deep understanding of the consumer product lifecycle (acquisition, activation, retention, re-engagement)
• Proven track record of launching and scaling iOS apps with high user engagement
• Strong quantitative and systems-thinking mindset
• Ability to work with mobile engineers and designers to translate needs into features
• Experience with mobile analytics platforms (Mixpanel, Amplitude) to monitor performance
• Solid grasp of mobile performance, reliability, and time-sensitive use cases (<20-minute delivery)
• Ideally knowledge of iOS ecosystem (Apple Human Interface Guidelines, Apple Pay, push, real-time tracking, location)
• Bonus: experience in on-demand delivery, grocery, e-commerce, or marketplaces

• customer-obsessed
• strong problem-solving能力
• fast-paced delivery without compromising quality
• Mixpanel
• Amplitude
• iOS app development collaboration

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